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IBM Control Desk - ดาวน์โหลด APK

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With the IBM Control Desk mobile app, service desk agents, field agents, and manager/approvers no longer have to be at their computer to resolve tickets. Whether in a clients office, in a data center, in a taxi, or at an event with a family member, keep the workflow moving with the IBM Control Desk mobile app.View and edit tickets, change ownership, change status and comment on tickets while on-the-go.Managers can also approve or reject requests.

End Users can enjoy the convenience of self-service with the IBM Control Desk mobile app.Search for solutions, create service requests and check status of service requests from your mobile device.

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For more information visit https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20SmartCloud%20Control%20Desk/page/Mobile%20app

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