Smartflo Call Management and Dialer App
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Tata Smartflo Call Management and Dialer App for Android devices brings a simplified feature to keep a track calls on your business phone using a mobile device from anywhere, anytime. Existing Smartflo users can use the application for tracking the activities of their account.
Features available in the current version of this Android app are:
Call Logs All the calls dialed, received or missed on your Smartflo account are listed along with details, such as caller ID of the customer, date and time of the call, agent name (or IVR), and call duration.
Active Call All the active call running for your Smartflo account are listed in this section with the details including the current status of the call (ringing/answered), source of the call, destination of the call, and the agent connected on the call.
Click-to-Call With Click-to-call feature, admin can initiate a call to the customer and choose the agent with which the call needs to be connected. With the active call logs you can see the available agents and accordingly pick the agents for click-to-call option.
Run or download Smartflo Call Management and Dialer App using our android online emulator from ApkOnline.net
Developer: Tata Teleservices Limited
Recent changes: • CDR and Contacts Integration: Users will be able to check contacts details and add numbers in their contact list directly from CDR.
• Support for Agent Disposition from Live Calls: Now agents can dispose their calls directly from the application
• WhatsApp Integration: send WhatsApp to the users from CDR or Contacts Page.
• Bug fixes and improvements
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